Goodbye dialogue flows, hello intelligent conversations

$3.89
Average Revenue Generated Per Automated Session
60%
Higher Engagement With Opted-In Shoppers
85%+
Customer Inquiries Automatically Resolved

The Linc Customer Experience Automation platform goes beyond just chat on website to deliver resolution and conversion from pre-purchase to post-purchase and everything in between.

Offer your customers personalized consultations with Linc
ConsultatiVE Selling

Personalized Consultations

Help your customers find what they want with the same level of personal service online as they get in-store with Linc’s Consultative Selling Digital Workers.

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BUYING ASSISTANCE

Make Buying Easier for Your Customers

Provide assistance on checking out, locating stores, navigating promotions, and answering all customer questions with Linc’s Buying Assistance Digital Workers.

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Buying assistance: Make buying easier for your customers with Linc
Post Purchase: Support your customers after the sale with Linc
POST PURCHASE ORDER SUPPORT

Support Customers After the Sale

Provide your customers with post purchase order support from pre-fulfillment to post-delivery, and everything in between.

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Customer Retention

Turn First-time Buyers into Lifelong Customers

Keep your customers coming back for more by providing a simplified reorder process, fast warranty look-ups,   loyalty program support, and subscribe-and-save options.

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Customer Retention: Turn first time buyers into lifelong customers with Linc
Live Chat Support: Empower your customer support teams with Linc
Live Chat SUPPORT

Empower Your Live Chat and Support Teams

By resolving common, repetitive inquiries with virtual assistance, your highly trained human workforce can focus on issues only they can resolve.

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Improve CSAT And Drive Revenue With Linc

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Trusted By Top Retail Brands

Pampered Chef CX automation with Linc
Lamps Plus Customer Experience Automation With Linc Gen 3
Carters OshKosh CX Automation With Linc
Scout and Cellar
PacSun
pampered-chef-cx-automation-linc
"Before Linc, consumer complaints and CSAT scores were our top issues, now – it doesn’t even make our weekly concerns list.”
Shive Dutt - Pampered Chef Success Story With Linc CX Automation Platform
Shiv Dutt
VP Customer Experience & Innovation | Pampered Chef
pure formulas cx automation linc
"Linc is a true innovation partner. They not only understand technology and AI, they helped us build our own automation roadmap and execute it."
Carolina Servigna - Pure Formiuas Success Story with Linc CX Automation Platform
Carolina Servigna
Director of Technology, PureFormulas
Testimonial Image
“We want to meet the customer where they are and Linc helps us do that."
Tiffany Corpuz Farmacy Beauty
Tiffany Corpuz
Senior Director of e-Commerce | Farmacy Beauty
pacsun success story with linc cx automation platform
PacSun, together with Linc, is poised to set a new standard in customer experience across eCommerce and digital retail, outpacing their competition in providing unparalleled customer satisfaction.
Shirly Gao-CIO-PacSun
Shirley Gao
Chief Information Officer | PacSun